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MEMBERSHIP:
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Tom Thomas
244-8989 |
We welcome the following new
members; C = Contractor; A = Associate member:
Two new members to be sworn in
are- #1116 -C Klever R. Prieto of Klever's Maintenance in East
Hampton and #1088-CR Mark Bobb of Bob Tek Electrical Corp. in
Brooklyn.
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MARK YOUR CALENDARS:
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*Nominations
will open for SCECA Officers and Board at the March General
Meeting and will continue at the April meeting.
*SCECA’s Vendors’ Night
Trade Show is
scheduled for April 27 at the Huntington Hilton.
Light Fair International
will be held at
the Javits Center May 5 -7, with seminars preceding the show.
Admission is $90.00; go to
www.lightfair.com for
further information.
The SCECA Family Picnic
will be held at a Ducks game August 23rd.
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MARKETING TIP: IT’S ABOUT SAYING THANK YOU : :
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Last
year I uncovered information about businesses forgetting to say
“Thank You” after you purchase a product or service from them.
This year I’m curious with the economic climate and challenges
businesses are facing these days. Have you noticed a difference
in customer service? I would love your feed back and will share
this poll with you in my next months marketing tip. Please email
the PRstore at
prstore311@prstore.com with your feed back:
1. More businesses are showing
their appreciation for your business.
2. You find it is worse than ever.
3. Nothing has changes.
Here
is what I uncovered a year an a half ago. I had purchased
something from over 420 different businesses. Out of those
businesses, would you believe that only 5 places actually said
“thank you” to me! With this shocking observation, I am forced
to ask myself, where did the “Thank You” go in business?
Today, too many companies are forgetting the importance and
value of building relationships with their customers. A simple
“thank you” to your customers after every purchase or sending
out a hand written thank you card every once in a while would
help you retain your customer’s business and separate you from
the competition who has forgotten the simple use of the words
“thank you.”
I’d
like to take this opportunity to personally thank you for
reading my marketing tips throughout the past year. I wish you
and your family a Happy Spring. Thank you John Mangione
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